Lisa Marshall had spent her entire profession in the home loan market. But faced with market movements and reducing opportunities, Lisa needed a application that enhanced past the home loan market and located her as a suitable candidate for other finance-related functions. Lisa turned to ACRW application writer Amanda Kiser of Advantage Career Solutions for help.
One of Kiser's first steps was to add a profession features section to Lisa's application. This portion of the application was filled with industry-related keywords to grab the hiring manager's attention while focusing on Lisa's powerful successes and indicating her depth of economical understanding.
Lisa Marshall
863 Flakes Work Road SE • Atl, GA 30305
Mobile: (404) 698-3557 • E-mail: lisamarshall@gmail.com
Financial Solutions Professional
Highly qualified and accomplished economical specialist offering 11+ decades of practical knowledge of authority and route in the economical specialist services and economical financial loans businesses. Combine specialist complex and logical requirements along with wide understanding and requirements of underwriting, possibility control, and due homework. Offer powerful requirements with bank loan providing, asset control, and reduction minimization strategies. Shine in specialist personnel exercising, advancement, guidance, and authority.
Core Enterprise Competencies
Financial Preparing & Analysis Budget Counseling Quality Control
Financial Reporting Ideal Planning Contract Negotiation
Process Improvement Underwriting Training/Development
Team Leadership/Motivation Risk Management Auditing/Compliance
Career Highlights
Negotiation Skills: Utilized powerful discussion understanding, achieving standing as a top creator, exceeding all proportion and continually creating favorable outcomes.
High-Impact Presentations: Delivered powerful, successful reports that were clear and helpful, offerring facts and details in an appealing manner. Created winning revenue reports, and trained/managed the group that placed #1 in organization revenue for two decades.
Problem Solving: Used critical thinking and creative problem-solving skills to solve complicated economical difficulties while managing a large number of data files, and received multiple Customer Assistance Prizes.
Client Partnership Management: Stimulated business growth and long-term success through efficient use of customer relationship control techniques, while closing more agreements and outperforming the rivalry.
Experience & Achievements
Bank of America, Atl, GA 2009–Present
CONSUMER LOAN UNDERWRITER LEVEL 4
Evaluate, accept, and underwrite complicated consumer financial loans, following organization and market suggestions. Serve as a subject-matter specialist, assisting with difficult problems and questions, managing increased calls, providing work route, and exercising to underwriting personnel. Coach and advisor lower-level underwriters on decision-making and retail processes and policies, and provide efficiency suggestions to their professionals. Accomplish successful complex exercising to ensure business uniformity.
Applied sharp business, logical, and multi-tasking skills while undertaking second-level opinions on numerous financial loans posted for refusal, canceling, second signature, and counteroffers.
Led sophisticated opinions and descriptions while performing appropriate high-cost, APR, amount invested, and state greedy test, following a strict submission review program.
Maintained a powerful discussion with person control and an active role in examining and constructing dealings, utilizing Fannie Mae and Freddie Mac lender suggestions with signing authority up to $1.5M, calculating 8 to 12 data files per day.
Won Customer Assistance Prize in September and May of 2010 for excellent efficiency building and managing customer relationships, and proficiently managing time and customer obligations.
Achieved excellent underwriting results and won acceptance as Top Manufacturer in May 2010.
Mortgage Data Administration Enterprise (MDMC)/ Stonehill Group, Atl, GA 2005–2009
SENIOR UNDERWRITER/AUDITOR
Researched, developed and authored detailed summary that identified all bank loan features, as well as bank loan inadequacies. Used powerful written and oral understanding to proficiently communicate with both inner and external clients. Trained and qualified new-hire workers and younger auditors.
Acknowledged as a sought after factor, depending on excellent authority and specialist business acumen, providing the way to achieve corporate awards for excellent monthly and annual production.
Consistently met or overtook all founded proportion throughout period by using perfect business understanding to proficiently manage more than 15 data files daily.
Evaluated and performed comprehensive audits of economical records, operating procedures, and inner handles relevant to accounting for home loan investments, financial loans, obligations, amount financial debt, types, and liquid investment investment portfolios.
Integrus Mortgage, Atl, GA 2004–2005
LOSS MITIGATION SPECIALIST
Handled repossessions through all stages, including job, foreclosure, payoff, liquidation and the deficiency procedure. Triggered remedies for properties in foreclosure. Taken care of up-to-date understanding of required laws and regulating requirements relative to selections and the procedure of recovery.
Analyzed financial loans to determine best plan to protect organization's interest and solve delinquency issues.
Achieved monthly selection goals founded for the foreclosure procedure.
Partnered with Risk Administration to evaluate credit score details and rebuild complicated, issue financial loans.
Homeowner Loan Enterprise, Atl, GA 1999–2004
TEAM MANAGER
Acted as contact between bank loan authorities, underwriters, and clients, guaranteeing adequate rates of individual risks through proper category, reliability of details and sticking with to organization underwriting expectations and school of thought. Focused, trained, mentored, and qualified a group of 12 knowledgeable bank loan authorities. Created, carried out, and had strategic plans to maximize bank loan specialist efficiency and revenue. Revealed directly to the Assistant Vice President.
Promoted from Senior Loan Officer to Crew Supervisor after one year and services details, depending on demonstrated authority, and improved economical and business efficiency. Effectively maintained hard situations and hard clients.
Achieved Top 10 company-wide standing for higher manufacturers, outperforming rivalry through use of excellent interaction, organization, discussion, and follow-up understanding.
Built and led a skilled, action-oriented group that placed #1 in organization revenue for two consistent decades. Separately devised and carried out the organization's first-ever exercising purchase program, enhancing staff's understanding and helping them to close revenue faster.
Education & Training
Bachelor of Science, Technological Administration, 2010
DEVRY UNIVERSITY, Decatur, GA
Credit Specialist Certification; Financial Wellness Documentation and Debt Settlement Professional Documentation (currently enrolled), National Association of Certified Credit Counselors
HIGHLIGHTS OF CONTINUING PROFESSIONAL TRAINING:
Underwriting Scams Training, Water wells Fargo, 2009 & 2010
Fair Debt Collection Methods Act (FDCPA) Training, Mann Bracken Law Firm, 2009
Leadership Progression Training; Sales and Marketing Training; Life and Wellness Insurance License (inactive)
Motivational Training, 2001, Home owner Loan Enterprise ; FNMA 1084 Training; Risk Administration Training
Computer Skills
Database Applications: Calyx Points: Conduit-Clas Auditing System, Loan Prospect, DOS, LIS Desktop Professional (DU); Automated Underwriting (AU); Encompase System; Scams Guard; LexisNexis; BPO/AVMs
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